Battery Module Warranty (6 months)
- The customer is responsible for correct storage and must
maintain the charge on the battery pack to prolong the battery pack
life. Packs can be stored for up to 3 months without recharge
(Tieline recommends charging every 3 months if possible). Self
discharge at room temperature is around 5% per month but allow for
10% due to any minimal load the Power Control Module (PCM) may
place on the battery and higher temperatures which slightly
increase self discharge. Tieline Pty Ltd recommends that users
become familiar with factors that impact the usable operational
life that is available from Lithium based batteries.
- The battery pack is RoHS and WEEE compliant and is
conditionally warranted for a period of 6 months from the date of
sale from Tieline Pty Ltd for defective workmanship or product
failure under normal usage conditions for which the battery pack
- The customer is to return the defective battery pack to Tieline
Pty Ltd at the customers expense with a clearly written fault
description and usage condition eg Model of Codec and Serial number
of Codec and the communication configuration (GSM / POTS / ISDN
etc.). After testing and verification of any defect, Warranty will
be determined. Tieline Pty Ltd will either repair or send out a
replacement battery pack to the customer if under warranty or
notify the customer as to the non acceptance of the product under
the Warranty provisions.
- The warranty period of the replacement pack is based on the
original date of purchase from Tieline Pty Ltd and NOT from the
date of issue of the replacement product.
- Tieline Pty Ltd reserves the right to accept or decline
Warranty on the product.
- Warranty conditions subject to change at the discretion of
Tieline Pty Ltd without notice