Tieline support |
Welcome to the Tieline Technology customer support centre. The following information is continuously updated to assist you with common issues faced with making a Codec connection. Tieline has support and upgrade office locations for broadcast products in Singapore, Netherlands, England, Middle East ,Australia and the USA. |
Request Tieline Support |
| Tieline is committed to giving professional service and technical support. If you have any queries or problems in regards to any of our codecs that don't appear in this support section please click here and one of our friendly staff will assist you within 24 hours. |
Warranty / Repair Procedure & Pricing |
| Click here for Tieline's Repair and Warranty policies. |
Online Product and Warranty Registration Form |
Register your new Tieline product to recieve free notification of software upgrades, priority customer support and activate your warranty. |
POTS Operation Precautions |
| Things to look out for when making a POTS connection |
FAQs |
| A selection of Fequently Asked Questions |
Manuals and Quickstart Guides |
| The latest manuals and quickstart guides for you to download. |
Tutorials |
| A selection of Tutorials to help get you started |
Demo Videos * NEW ! * |
| A selection of Videos to help demonstrate our products and features |
Upgrades and Current Software Releases |
| Do you have the latest software update? Tieline Research Pty Ltd, a division of Tieline Technology has over 15 full time development engineers dedicated to improving the performance and features of our codec range. |
Tieline Website Feedback |
| If you would like to provide feedback on this section of the website then we would be pleased to hear from you. Please fill in the form on the feedback section of this website by clicking here . Your feedback will help us to improve our service. |
Backwards Compatibility Note |
| Our G3 range of codecs are compatible with the G1 legacy products with the exception of the remote control feature and the MPEG Layer 2 algorithms. |
| Tieline USA has a POTS test line number at: 317 913 6911 |
Last updated 14th May 2008 |
