ViA User Manual v2.0

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Configuring SIP Accounts

Getting Started

Up to 6 SIP accounts can be configured in the codec and registering codecs for SIP connectivity is simple. First, select the SIP server to which you will register your codec. On a LAN this may be your own server, or it could be one of the many internet servers available. When you register an account with a SIP server you will be provided with:

•Username

•Authorized User

•SIP address

•Domain

•Realm

•Registrar

•Registar port

•Outbound Proxy

•Proxy port

•Password

•Registration Timeout (this shouldn't need to be adjusted from the default setting).

information2

Important Notes:

•In most situations it is best to configure a SIP account when the codec is configured with a public IP address.

•Each SIP account can only be mapped to a single SIP interface, i.e. SIP1 or SIP 2.

•Up to 6 SIP accounts can be added to the codec.

•It is also possible to add and register a SIP account to your codec using the HTML5 Toolbox Web-GUI.

Adding a SIP Account

1.Press the HOME button to return to the Home screen and tap Settings .

2.Tap SIP to expand the menu and tap Accounts.

Settings_home_screen_SIP_expanded

3.Tap Accounts to view the SIP Accounts screen. To add another SIP account, tap an account which is Not configured.

SIP_Accounts_list_account_registered

4.Tap each field in turn to enter SIP account credentials. Tap Done to confirm the details for each entry.

SIP_Accounts_Edit_Account3_screen_no_info

5.Select Answer Route to route incoming calls to this SIP account to a specific audio stream. The route setting in this menu must correspond with the answering route configured in an audio stream within the loaded program. If the default value Any is used then a call will be routed to an audio stream on a first-come-first-served basis in a multi-stream program.

SIP_Accounts_Answer_route_dflt

6.Tap Save in the top right-hand corner of the screen to confirm the account details for the new account.

SIP_Accounts_Edit_Account3_screen_info_entered

7.The new account appears in the list of SIP Accounts. Tap the switch to enable or disable the newly created SIP account.

SIP_Accounts_list_account3_added

8.Once enabled, the SIP account can be selected when creating a new SIP connection via the Home screen > Dialer > Destination.

Dialler_Select_ SIP_Account

Confirming Account Registration

There are three symbols displayed in the codec next to an account which indicate SIP account registration status.

Symbol	Description
	Cross symbol indicates the account is not yet registered.
	Hourglass symbol indicates account registration is currently being attempted.
	Tick symbol indicates the account is registered to a SIP server.

The SIP LED adjacent to the PPM METERS on the front of the codec also displays the following SIP account registration states:

SIP LED State	Description
Not Illuminated	Indicates the account is not yet registered.
Orange Flashes	Codec is in the process of registering to an active SIP server account.
Solid Orange Illumination	The codec has been successfully registered to an active SIP account.

Troubleshooting SIP Registration

If a SIP account is not being registered please check the following:

1.Confirm all account registration information has been entered correctly.

2.Confirm the SIP Interface (SIP1 or SIP2) configured in the account is enabled.

3.Verify that the Via selected in the SIP1 or SIP2 interface settings corresponds with the network interface being used by the codec to register the account. E.g. LAN1, LAN2 or Wi-Fi.